Question 1

How do I find my size?

Accepted Answer

Our size guide lists garment measurements for every size. Measure your bust and choose a size about 2 inches larger for a comfortable fit. Each product page also has fit notes for that piece.

Question 2

What if it doesn't fit?

Accepted Answer

Exchange it for another size within 7 days of delivery. The piece must be unworn with its tags attached.

Question 3

Do your kurtis shrink?

Accepted Answer

Our cotton is pre-washed, so shrinkage is minimal. Follow the care label: a gentle cold hand wash and drying in the shade keeps the fit and colour true.

Question 4

Are your pieces really handmade?

Accepted Answer

Yes. Every print is made with hand-carved wooden blocks, and our chikankari is embroidered by hand. That's why you may see small variations in colour or motif. No two pieces are exactly alike.

Question 5

How should I wash them?

Accepted Answer

Hand wash separately in cold water with a mild detergent for the first few washes, as natural dyes can bleed slightly. Dry inside out in the shade and iron on medium heat.

Question 6

Which payment methods do you accept?

Accepted Answer

UPI, credit and debit cards, net banking and wallets through Razorpay, and cash on delivery. Online payments are processed securely; we never see or store your card details.

Question 7

Is cash on delivery available?

Accepted Answer

Yes, on most orders up to ₹10,000. You can pay the courier in cash or by UPI.

Question 8

Do I need an account to order?

Accepted Answer

No. You can check out as a guest and track your order from the link in your confirmation email. Creating an account with the same email later shows all your orders in one place.

Question 9

Can I cancel my order?

Accepted Answer

Yes, from your orders page until it ships. Prepaid orders are refunded to the original payment method within 5–7 working days.

Question 10

How much is shipping?

Accepted Answer

Shipping is free on orders of ₹1,499 or more. Below that it's a flat ₹99, shown in your bag before you pay.

Question 11

How long will delivery take?

Accepted Answer

We dispatch within 1–2 working days. Delivery takes 3–5 days to most cities and up to 7–8 days to smaller towns.

Question 12

How do I track my order?

Accepted Answer

We email you the courier and tracking number when your order ships. You can also see live status in your account under Orders.

Question 13

Do you ship outside India?

Accepted Answer

Not yet. We currently deliver to serviceable pin codes across India.

Questions, answered

Sizing & fit

Fabric & craft

Orders & payment

Shipping